Commission Policy

Custom Commission Policy

I offer a limited number of custom reverse glass paintings, including pet portraits. Size options vary. The number of subjects included in a single piece is determined at my discretion based on composition, scale, and complexity.

Submission of an inquiry does not guarantee acceptance. I reserve the right to decline any commission request at my discretion.

Payment

A 100% deposit is required at the time of booking to secure your commission slot. Work will not begin until payment has been received in full.All commissioned artwork is custom-made.

Cancellations & Refunds

If a client requests cancellation after work has begun, a partial refund may be issues at my discretion, based on the time invested, materials used, and state of completion at the time of cancellation acceptance.

Refund amounts, if any, will be determined solely by the artist. Administrative time, design preparation, and material costs are non-refundable. No refunds will be issued once the artwork is substantially complete.

Reference Images

Clients must provide clear, high-resolution reference photos. The artist is not responsible for inaccuracies, omissions, or quality issues resulting from low-resolution, blurry, or unclear images.

Creative Discretion

Each piece is hand-painted and original. While I follow agreed-upon references and details, artistic interpretation is inherent to the process.

Minor variations are expected in handmade work and do not constitute defects.

Major design changes requested after work has begun may incur additional fees and may affect turnaround time.

Turnaround Time

Completion time varies depending on size, level of detail, and current workload. An estimated timeline will be provided prior to booking; however, timelines are not guaranteed. A minimum of 3 weeks is expected for a piece to be completed as stated on commission inquiry form.

Delays caused by client response time, requested changes, or unforeseen circumstances may extend completion time.

Shipping & Liability

All artwork is shipped via a mail carrier of my choice and includes tracking.

Once tracking confirms delivery to the address provided at checkout, I am not responsible for loss, theft, or damage occurring after delivery.

If damage occurs during transit, a claim will be filed with the shipping carrier. Resolution will be handled on a case-by-case basis at my discretion.

Clients are responsible for ensuring that the shipping address provided is accurate at the time of purchase.